Wednesday, October 22, 2014

OBIEE 11g PDF printing bug related to Page Number on Footer of analysis

When attempting to print an analysis that has a Page Number variable displayed in the page header or  footer, the following error is displayed:

Error: "Sax parser returned an exception. Message: Expected whitespace. Error Codes: UH6MBRBC"

The problem is related to OBIEE 11g bug 18601947 which is described on Oracle Support below:


When Exporting a Dashboard to PDF with a Page Number in the Header or Footer
(Doc ID 1913713.1)
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Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.7.140415 to 11.1.1.7.140527 [Release 11g]
Information in this document applies to any platform.
**Updated on 15-Oct-2014**

Symptoms

When you export a dashboard that has a page number (@{pageNumber}) in the footer or header to PDF, the following error appears:
Error
====
Sax parser returned an exception. Message: Expected whitespace, Entity publicId: , Entity systemId: , Line number: 33, Column number: 21
Error Details
Error Codes: UH6MBRBC
Location: saw.subsystem.portal, saw.httpserver.processrequest, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads

Note: If you remove the page number (@{pageNumber}) from the footer that has been set at the dashboard properties level, this error no longer occurs.

Cause

Bug 19010387 - SAX ERROR WHEN EXPORT A DASHBOARD TO PDF WITH PAGE NUMBER (FOOTER OR HEADER)
Bug 18601947 - PM: RESOLVE BASIC HTML IN VIEWS CONTAINING FMAP AND PAGENUMBER
 

Solution

This issue has been fixed in Patch 18601947 which can be download from My Oracle Support (http://support.oracle.com).

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